OverviewBreak Time Food Service Shift Leads assist in the management and operations of Break Time Convenience Store Food Service Programs. This first step into management enforces high standards for food preparation, cleanliness, and all company policies and procedures to ensure proper and efficient operation during scheduled shift. Shift Leads are energetic team members who believe it only takes a moment to make your day better. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Responsibilities Working with customers— Consistently and courteously greet and thank each customer and provide fast and friendly customer service; handle complaints quickly and courteously; conduct accurate and efficient transactionsMerchandising and sales— Promote sales using suggestive selling techniquesFood preparation— Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; monitor the consistent and timely inspection of products for correct time and temperatures, cleanliness, rotation, portioning, and pricing; utilize ovens, roller grill, fryer, and other kitchen tools in preparation and presentation of food items; maintain appropriate food service inventory levels; monitor duty checklists to address the food service needs for each shift; in coordination with the Food Service Manager, order authorized products from approved sources; ensure products are properly received, rotated, and stored Maintaining a clean environment— Ensure equipment, dishes, and food service areas are properly cleaned and maintained; follow and enforce standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allowsSupervising— Assist in managing the operations of food service programs including profitability and expense control; train and oversee employees on prep and execution of food service programsCommunication— Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operationsWorking closely with management— Provide input for performance evaluations and recommend employee actions, i.e. counseling, disciplinary action, or termination to the Store Manager; help train new employees on company policies and procedures; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; remain alert and properly report concernsTeamwork— Work as a team to adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operationsWorking with technology— Utilize the store’s technology including point of sale systems, product labeling system, desktop and laptop computers and hand-held devices; perform mathematical calculations to make change, complete shift reports, and count productAll MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned. Job Requirements 18 years of age or olderFlexible availability which may include all shifts, weekends, and holidaysReliable transportation to workAbility and willingness to attend adequate food safety training and obtain a Food Handler’s Card or equivalent certificationsServeSafe certified or able to complete course and pass test as administered by a Break Time ServeSafe proctorAbility to perform mathematical calculations in order to make change, complete shift reports, and account for numbers of products during vendor check-inAbility to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machineryAbility to perform assigned duties with accuracy and minimal supervisionPhysical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degreesPhysical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds,Ability to remain in a standing position for up to nine hours per shiftAbility and willingness to occasionally ascend and descend ladders to handle inventory or productsAbility to visually observe and inspect items and work environment for regular job responsibilities and safety concerns.Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.Ability to meet Company requirements, including successful pre-employment background check and drug test. Legal authorization to work in the United States Preferred Skills High school diploma or GED equivalentPrior food service experience