POSITION PURPOSE:

Actively markets and networks with prospective customers and referral contacts to originate secondary market residential mortgage loans and services to meet their needs.  Develops residential mortgage referrals by leveraging existing relationships with realtors, builders, financial planners, attorneys, etc. while at the same time developing and nurturing other potential referral sources.  Responsible for establishing, while at the same time exceeding customer expectations on all levels of a real estate transaction. Helping create and foster a culture that lies within the overall vision of the bank while at the same time having a fun time doing it.     

DUTIES, SCOPE, RESPONSIBLIITIES & AUTHORITY: 

Originate real estate loans in accordance with Federal guidelines and established lending objectives, policies and procedures. Establish and maintain positive relationships with existing and potential customers. Promotes and develops relationships with referral sources such as realtors, builders, attorneys, and other affinity groups to generate mortgage leads and cross sell bank products. Interview applicants and request appropriate credit documentation and specified information for loan application. Analyze applicant's financial status, credit and proposed property transaction to determine feasibility of granting loan.

Compile upfront compliance information and assure timeline requirements are met. Answer applicant questions. Correspond with applicants to resolve questions regarding application information. Match applicants’ needs and qualifications with potential loan programs. Ensure loan meets selected program guidelines. Submit loan package to Processor for processing in a timely manner. Work closely with loan processors to ensure loans are handled in a timely and efficient manner in accordance with company policies and guidelines. Inform applicants of loan approval, denial or outstanding conditions. Handle correspondence with applicants in regard to locking of loan and handle actual locking process in accordance with current company procedures and requirements. Provide excellent customer service and solves customer related problems quickly. Maintain and enhance market awareness including economic information, housing data and competitive trends; based on this information, helps develop programs or recommend product enhancement to address customer needs. Maintain and enhance personal knowledge of products and services as well as the laws, regulations and internal policies and procedures appropriate to the position. Establish and maintain positive working relationships with Realtors, Business Partners and any other potential business sources. Support and cultivate bank referrals and relationships. Communicate with all mortgage operations staff, along with others in the bank, by always projecting a positive, professional image. Perform other duties when assigned.